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Privacy Policy

Last updated: June 11, 2026

Love Bolivia ("we", "us", "our") operates lovebolivia.com and is responsible for the personal data you share with us. We are committed to protecting your privacy and handling your data with transparency and care.

1. Who we are

Love Bolivia is a travel consultancy based in Santa Cruz de la Sierra, Bolivia. We design custom itineraries for independent travellers. Contact: hola@lovebolivia.com

2. What data we collect

We collect data you provide directly: name, email address, travel dates, group size, and any details you share through our booking or contact forms. We do not collect sensitive personal data (health, financial details) unless you share them voluntarily to help plan your trip.

3. How we use your data

  • To respond to your enquiry and design your itinerary
  • To send you a trip proposal and follow-up communications
  • To process your consultation booking ($90 fee)
  • To improve our website and services
  • We do not sell, rent or share your data with third parties for marketing purposes.

4. Legal basis (GDPR)

If you are in the European Economic Area, we process your data on the basis of: (a) your consent when submitting a form; (b) the performance of a contract when you book a consultation; (c) our legitimate interest in responding to your enquiry.

5. How long we keep your data

We retain your data for as long as necessary to deliver our service and comply with legal obligations — typically no longer than 3 years after your last interaction with us. You may request deletion at any time.

6. Your rights

  • Access — request a copy of the data we hold about you
  • Rectification — ask us to correct inaccurate data
  • Erasure — request we delete your data ("right to be forgotten")
  • Portability — receive your data in a machine-readable format
  • Objection — object to processing based on legitimate interest
  • Withdrawal of consent — at any time, without affecting past processing

7. Cookies

We use essential cookies to keep the website functioning and remember your preferences (dark/light mode, language). We use no advertising or tracking cookies. See our Cookie Policy for full details.

8. Third-party services

We may use Calendly for booking scheduling and standard email providers for communications. These services have their own privacy policies. We do not use Google Analytics or any advertising networks.

9. Data security

We take reasonable technical and organisational measures to protect your data. All data transmitted via our website is encrypted with HTTPS/TLS.

10. Contact & complaints

For any privacy request, email us at hola@lovebolivia.com. You also have the right to lodge a complaint with the supervisory authority in your country (e.g. the ICO in the UK, the AEPD in Spain).

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